All sales are final on orders that have been opened or used. Refunds or returns are at the discretion of Uptown CBD for damaged, unopened, or incorrect orders only.
Returns & Refunds
You should expect to receive your refund within four (4) weeks of refund approval. However in most cases, this should be sooner. This time period includes the transit time for us to receive your return from the shipper (5-10 business days), the time it takes for us to process your return (3-5 business days), and the time it takes for your bank to process our refund request (5-10 business days).
Have a question?
If you have any questions about our return policy or one of your purchases, please contact us with your order number, details, and your question. We will review and respond accordingly.
